FSA looking into risks from online food sales


By Joe Whitworth, Food Safety News by Marler Clark

January 13, 2022


Efforts to quantify the level of risk posed by food sold online are at an early stage, according to the Food Standards Agency (FSA) in the United Kingdom.


In a paper presented at the latest board meeting, the authority acknowledged limitations of the existing regulatory system are being exposed as some new companies set up online and, deliberately or not, don’t register as a food business, therefore avoiding local authority inspection and assurance.


Issues identified so far include unregistered businesses and a lack of standardization when selling food online. The FSA’s initial assessment is these are relatively low risk with options emerging to address them.


Delivered food is the smallest sub-sector of the foodservice market but the fastest growing. Aggregators such as Just Eat, Uber Eats and Deliveroo have the majority of the UK market share. To help understand and assess consumer risks from online food sales and identify regulatory gaps, the FSA is talking to these aggregators, Amazon and Google.


Progress so far ...


Updating food rules ...